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GREEN BELT CERTIFIED
Myriad Consulting
Job ID VAC 99
Job Type Permanant
Industry/Sector BPO, Call Centre, ITeS
Functional Area Customer Service/ Call Centre/ BPO
Job Role Quality Assurance Executive
Job Location Pune
Experience 3 - 6 Years
Annual Salary INR 0, Yearly
No.of Vacancies 1

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Job Description

 

We have an urgent opening with largest MNC in Pune.

DESIRED PROFILE: GREEN BELT CERTIFIED

-Taking care of complete Transactional Quality for the vertical

-Conduct quality audits on quality checks done by the QALs based on decided guidelines

-Has to work on accounts/ transactions allocated

-Error analysis; call barging, call quality

-Share process updates/changes

-Process refresher trainings

BEHAVIORAL COMPETENCIES REQUIRED:

- Good communication skills (Oral & written)

- Good time management

- Team player

Interested candidates can send across your updated resume on
ashwini.more@myriadconsulting.co.in



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