Toggle navigation
Free Job Post
Latest Jobs
Job Seeker
Post Resume
Latest Jobs
Search Jobs
Jobs Abroad
Login
Employers
Post Jobs
Search Resume
Contact Us
Register
Login
Walkins
Post Walkins
Search Walkins
Blog
Articles
Resume Tips
Quick Search
Advanced Search
Customer Retention Specialist
TTEC
Job ID
VAC 983
Job Type
Permanant
Industry/Sector
BPO, Call Centre, ITeS
Functional Area
Customer Service/ Call Centre/ BPO
Job Role
Customer Service Executive (Voice)
Job Location
Tempe, AZ
Experience
1 - 5 Years
Annual Salary
US Dollars 0, Yearly
No.of Vacancies
...
Application will redirect you to company website
Job Description
We are Revana, a leader in outsourced sales and marketing solutions serving some of the world’s most prestigious brand names. Revana is currently seeking
Customer Retention Specialist
to join our growing programs in Tempe, Arizona.
ONSITE CAREER FAIR
Wednesday, Aug 2nd
9 AM to 3 PM
8123 S. Hardy Drive,
Tempe, AZ 85284
The
Customer Retention Specialist
will be responsible in saving customer "at risk" of discontinuing service who may have already discontinued service. In this position, you will primarily be answering incoming calls and assessing customer needs while providing first call resolution to retain customers loyalty.
What we offer:
Earn up to $23K annually plus commission
$250 Sign on bonus after 90 days of employment
Advancement and Career Opportunities
Medical and Dental Insurance Programs
Tuition Reimbursement & Retirement Planning
Paid Time Off
Ongoing Training and Development
Discounts at many major retailers & restaurants
Job responsibilities:
Answer inbound calls from consumers or small to large business.
Contact and identify the reasons the customer has indicated they no longer desire or need the service.
Utilize all product knowledge and documentation to provide customers with product recommendations appropriate to solve their issue.
Create new accounts for customers calling for the first time.
Collect key information from customers that call in. Data entry will also be necessary to compile quotes, orders, and related reporting tools.
Attain minimal levels of sales revenue performance based on existing tenure-based goals.
Generate incremental revenue for client partners.
What do you need?
At least 6 months of sales experience or 1 year of customer service experience
High School Diploma or GED.
Retention or Collections experience preferred
Date entry skills
What makes you the best candidate?
College degree or equivalent work experience preferred.
Call center experience
Ability to field high stress calls while providing an exceptional customer service experience
Knowledge of CRM or Salesforce tools preferred
Application will redirect you to company website
Jobs by Experience
Less than 1 Year
1 to 2 Years
2 to 5 Years
5 to 7 Years
7 to 10 Years
10 to 15 Years
More than 15 Years
Jobs by Salary
Less than 1 Lacs
1 to 2 Lacs
2 to 3 Lacs
3 to 4 Lacs
4 to 5 Lacs
Above 5 Lacs
Jobs by Location
New Delhi Jobs
Kolkata Jobs
Ahmedabad Jobs
Noida Jobs
Gurgaon Jobs
Mumbai Jobs
Chennai Jobs
Hyderabad Jobs
Bangalore Jobs
Pune Jobs
Chandigarh Jobs