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Customer Relationship Manager
Angel HR Services
Job ID
VAC 937
Job Type
Permanant
Industry/Sector
Insurance
Functional Area
Customer Service/ Call Centre/ BPO
Job Role
Customer Service Executive (Voice)
Job Location
Vashi
Experience
0 - 1 Years
Annual Salary
INR 0, Yearly
No.of Vacancies
50
Application will redirect you to company website
Job Description
Converting potential leads into customers by dialing outbound leads on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Influences customers to buy or retain product by following a prepared script to give product reference information.
Documents transactions by completing forms and record logs.
Maintains database by entering, verifying, and backing up data.
Keeps equipment operational by following manufacturers instructions and established procedures; notifying team leader of needed repairs.
Maintains operations by following policies and procedures; reporting needed changes.
Meets the monthly KPI’s
Maintains quality service by following organization standards.
Maintains technical knowledge by attending training session, reviewing training modules
Contributes to team effort by accomplishing related results as needed.
Candidates should be Graduate complete
No night shifts (8AM -8 PM shift- Rotating shift)
Application will redirect you to company website
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