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Customer Relationship Manager
Angel HR Services
Job ID VAC 937
Job Type Permanant
Industry/Sector Insurance
Functional Area Customer Service/ Call Centre/ BPO
Job Role Customer Service Executive (Voice)
Job Location Vashi
Experience 0 - 1 Years
Annual Salary INR 0, Yearly
No.of Vacancies 50

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Job Description

 

Converting potential leads into customers by dialing outbound leads on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. 
Influences customers to buy or retain product by following a prepared script to give product reference information. 
Documents transactions by completing forms and record logs. 
Maintains database by entering, verifying, and backing up data. 
Keeps equipment operational by following manufacturers instructions and established procedures; notifying team leader of needed repairs. 
Maintains operations by following policies and procedures; reporting needed changes. 
Meets the monthly KPI’s
Maintains quality service by following organization standards. 
Maintains technical knowledge by attending training session, reviewing training modules 
Contributes to team effort by accomplishing related results as needed. 
  • Candidates should be Graduate complete
  • No night shifts (8AM -8 PM shift- Rotating shift)


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