Job ID		VAC 921
Job Type		Permanant
Industry/Sector		BPO, Call Centre, ITeS
Functional Area		Customer Service/ Call Centre/ BPO
Job Role		Customer Service Executive (Voice)
Job Location		Bangalore
Experience		0 - 5 Years
Annual Salary		INR 1.44L-2.80L, Monthly
No.of Vacancies		15-20

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Job Description

1.Highly developed sense of integrity and commitment to customer satisfaction, handing Inbound and Outbound Calls 2.Ability to communicate clearly and professionally, both verbally and in writing 3.Exhibits ability to handle complaints and unpleasant customers effectively 4.Has a pleasant, patient and friendly attitude 5.Strong decision making and analytical abilities 6.Strong detail orientation and communication/listening skills 7.Willingness to work a flexible schedule and occasional overtime when needed 8.Possess a strong work ethic and team player mentality 10.Possess the ability to build strong relationships with customers & associates 11.Possess exceptional organizational skills and the ability to multi-task 12.Basic Knowledge of Microsoft Excel would be a plus

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