Job ID		VAC 878
Job Type		Permanant
Industry/Sector		IT Software, Software Services
Functional Area		Customer Service/ Call Centre/ BPO
Job Role		Customer Service Executive (Voice)
Job Location		Noida
Experience		0 - 2 Years
Annual Salary		INR 1,00,000-200,000, Yearly
No.of Vacancies		1

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Job Description

Serves customers by providing product and service information; resolving product and service problems. Attracts potential customers by answering product and service questions; suggesting information about other products and services. Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information.

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