Company: A leading BPO/ITEs

Location: Chennai

Process: Quality/Process improvement

Experience: 8-17 yrs

Designation: Manager (Next level is GM and the position reports to Quality Head)

Shifts: UK

Closely work with transformational leader(s) and support creation of process improvement objectives for the process.

* Work closely with multiple and diverse stake holders to drive process changes in process value streams.

* Lead and support transformational projects towards efficiency / effectiveness & change management associated with the transformation.

* Support PEX function in planning and deployment of various frame works and PEX practices

* Act as mentor for GB and BB project certification

* Act as a on the floor coaching to PM"s and TL"s on the floor

* Act as a go to person to global process leads & leaders to support transformation initiatives.

Position Specifications:

* An experienced BB with typical 8 to 12 years of Industrial experience & 4 to 5 years of post BB certification

A graduate, preferably with strong understanding of how process excellence can be used to meet business needs

Strong change management and mentoring skills.

Proven strong communication skills. Ability to interact with various levels of organization & engage/Motivate the leaders towards process excellence mind set.

Experience in similar position in a BPO and or Manufacturing entity

Highly result oriented and able to work under pressure

High analytical /Problem solving skills.