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Manager - Strategic Quality - Finance & Accounts
Lakshya HR Solutions
Job ID VAC 48
Job Type Permanant
Industry/Sector BPO, Call Centre, ITeS
Functional Area Customer Service/ Call Centre/ BPO
Job Role Quality Assurance - Manager
Job Location Gurgaon, Bangalore & Mumbai
Experience 6 - 11 Years
Annual Salary INR 1100000, Yearly
No.of Vacancies 10

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Job Description

 

Primary Responsibilities
•Drive Continuous Improvement Program across multiple Finance & Accounting processes
•Analysis of utilization, efficiency & availability data for large teams
•Undertake detailed process improvement studies as required across multiple F&A processes to identify opportunities for improved productivity. 
•Good understanding of Finance & Accounting processes and specially in O2C/P2P/R2R Domain. 
•Identify and lead high impact projects involving multiple stakeholders. 
•Drive Lean to identify waste in process 
•Mentor Black Belt/ Green Belt / Yellow Belt projects 
•Drive culture of continuous improvement 

Others 
•Provide quality support to transitions 
•Development of metrics &dashboards in line with customer requirements, FMEA, review processdocumentation.
•Support Voice of customer & audit programs. 
•Participate in client visits
Salary: INR 7,00,000 - 11,00,000 P.A 
Role:Quality Assurance/Quality Control Manager

Candidates without Green/Black Belt Certification NEED NOT APPLY.



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