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Manager - Strategic Quality - Finance & Accounts
Lakshya HR Solutions
Job ID
VAC 48
Job Type
Permanant
Industry/Sector
BPO, Call Centre, ITeS
Functional Area
Customer Service/ Call Centre/ BPO
Job Role
Quality Assurance - Manager
Job Location
Gurgaon, Bangalore & Mumbai
Experience
6 - 11 Years
Annual Salary
INR 1100000, Yearly
No.of Vacancies
10
Application will redirect you to company website
Job Description
Primary Responsibilities
•Drive Continuous Improvement Program across multiple Finance & Accounting processes
•Analysis of utilization, efficiency & availability data for large teams
•Undertake detailed process improvement studies as required across multiple F&A processes to identify opportunities for improved productivity.
•Good understanding of Finance & Accounting processes and specially in O2C/P2P/R2R Domain.
•Identify and lead high impact projects involving multiple stakeholders.
•Drive Lean to identify waste in process
•Mentor Black Belt/ Green Belt / Yellow Belt projects
•Drive culture of continuous improvement
Others
•Provide quality support to transitions
•Development of metrics &dashboards in line with customer requirements, FMEA, review processdocumentation.
•Support Voice of customer & audit programs.
•Participate in client visits
Salary: INR 7,00,000 - 11,00,000 P.A
Role:Quality Assurance/Quality Control Manager
Candidates without Green/Black Belt Certification NEED NOT APPLY.
Application will redirect you to company website
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