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Call centers in WFM
Job ID VAC 46
Job Type Permanant
Industry/Sector BPO, Call Centre, ITeS
Functional Area Customer Service/ Call Centre/ BPO
Job Role Other Customer Service/ Call Center
Job Location Bangalore
Experience 4 - 15 Years
Annual Salary INR 0, Yearly
No.of Vacancies 1

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Job Description


Designation: Depends on Exp
Location - Bangalore
Exp - 4 to 15 Years
CTC - Depends on Exp 

Desired Candidate Profile
* Candidate should have good exposure to Call center environment, 
* Should have at-least 4-15years of experience working in Call centers in WFM. 
* Should be able to work on Long Range, Medium Range and Short Range Forecasting
* Good knowledge of Aspect eWFM, and other workforce managing tools.
* Desirable knowledge of statistical analysis tools such as SAS, Minitab, SPSS etc
* Experience with Documentation tools e.g. Visio, Projects, Powepoint 
* Good reasoning and analytical skills, communicaiton both verbal & written
* Candidates willing to work in Night Shifts only need to apply
* Candidates should have secured minimum 50% in their graduation, XIIth , Xth (All Full time) .
* Candidates should not have any gaps in education

This is for Night Shift Position, Only send your resume if you are interested for night shift positions.

Please send us your resume ASAP.

Thanks & Regards

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