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Customer Service Representative - Online Chat Support - Ennis, TX
Job ID VAC 312
Job Type Permanant
Industry/Sector BPO, Call Centre, ITeS
Functional Area Customer Service/ Call Centre/ BPO
Job Role Customer Service Executive (Non-voice)
Job Location Ennis, TX
Experience 1 - 2 Years
Annual Salary INR 0, Yearly
No.of Vacancies 0

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Job Description


Customer Service Representative - Online Chat Support (0151B)
Ennis, Texas, United States US
Apply Now. Start February.
Walk-ins prioritized
Monday - Friday | 9 am to 4 pm
2000 US 287 Bypass
Ennis, TX 75119
We are located at the corner of US Highway 287 Bypass and Oak Grove Road, near Sterilite.
Apply online first for speedier process.
TeleTech is now hiring.  Join our team of upbeat, friendly Customer Service Associates to support customers online via chat functionality.
If this describes you …
·         Customer-service oriented
·         Outgoing & Kind
·         Passionate & Motivated
·         Mad Typing Skills
·         Customer Engagement Builder Using only the Power of the Written Word
·         Inquiring Mind with the Ability to Uncover Hidden Sales Opportunities
In this position, you will be fielding questions through online chat forums from customers of Fortune 500 brands and turning those chats into sales opportunities.  You’ll provide product information, run needs assessments, identify opportunities, articulate value proposition and close the sale… all through the power of chat.  No face-to-face or cold calling, just warm fuzzy internet interactions.  You’ll be assigned to an account and have full training on the product or service which you’ll be assisting customers with.  As a Online Support / Chat Customer Service Associate, you get to hear the satisfaction from your customer after you’ve been able to help them get the most out of their products or services.     
Become a Member of the TeleTech Team
TeleTech has a 30-year history of hiring great people just like you!  In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily.  Its people just like YOU that make TeleTech a great place to work. 
What we offer:
And here’s the important stuff…  TeleTech provides our associates with:
·         Competitive salary + bonuses
·         Advancement and Career Opportunities
·         Medical and Dental Insurance Programs
·         Tuition Reimbursement & 401K
·         Paid Vacation Time
·         Discounts at many major retailers & restaurants
What we’re looking for: 
Motivation, Passion, Integrity.  Those are just some of the attributes valued at TeleTech.  Of course, there are some other requirements too.  These include:
·         High School Diploma or equivalent
·         6 months+ customer service experience
·         Superb typing skills in both speed and accuracy
·         Exceptional written & verbal communication skills
·         Competency using Microsoft Windows
·         Ability and desire to excel in a fast-paced work environment. 
Are you ready to accept the challenge?  Because TeleTech is ready for YOU!

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