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Sr Mgr Quality
Infosys Ltd.
Job ID
VAC 163
Job Type
Permanant
Industry/Sector
BPO, Call Centre, ITeS
Functional Area
Customer Service/ Call Centre/ BPO
Job Role
Quality Assurance - Manager
Job Location
Pune
Experience
7 - 17 Years
Annual Salary
INR 0, Yearly
No.of Vacancies
1
Application will redirect you to company website
Job Description
We are looking for Sr Mgr Quality ( Process Excellence / Strategic Quality / Black Belt ) for our client Infosys BPO Pune,
Brief JD
Facilitate identification of high impact improvements & provide implementation support
Lead and participate in process improvement projects using methodologies like Six Sigma / Lean
Assist the process owners for improvement through CFPM
Design & Deploy Transaction Monitoring and statistical Process Control, as required
Connect with the stake holders for collection & analysis of customer feedback and complaints
Facilitate the function heads for identification of key action for improving stakeholder / end customer satisfaction
If you are interested to explore an opportunity with Infosys BPO and willing to relocate to Pune, please send an updated copy of resume in response to this mail.
Regards,
Suneet.
Smartservices.
Application will redirect you to company website
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