Job ID		VAC 1197
Job Type		Permanant
Industry/Sector		BPO, Call Centre, ITeS
Functional Area		Customer Service/ Call Centre/ BPO
Job Role		Other Customer Service/ Call Center
Job Location		Tempe, AZ
Experience		1 - 1 Years
Annual Salary		US Dollars 0, Hourly
No.of Vacancies		20

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Job Description

Will be responsible in saving customer "at risk" of discontinuing service who may have already discontinued service. In this position, you will primarily be answering incoming calls and assessing customer needs while providing first call resolution to retain customers loyalty.  Competitive pay plus commissions  Advancement and Career Opportunities Medical and Dental Insurance Programs Tuition Reimbursement & Retirement Planning Paid Time Off Ongoing Training and Development Discounts at many major retailers & restaurants Answer inbound calls from consumers or small to large business.  Contact and identify the reasons the customer has indicated they no longer desire or need the service. Utilize all product knowledge and documentation to provide customers with product recommendations appropriate to solve their issue.  Create new accounts for customers calling for the first time.  Collect key information from customers that call in. Data entry will also be necessary to compile quotes, orders, and related reporting tools. Attain minimal levels of sales revenue performance based on existing tenure-based goals. Generate incremental revenue for client partners.

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